Privacy Policy

Last updated: 18 August 2026

1. Introduction

Polar Gainode ("we", "us", "our") is committed to protecting the privacy of visitors and clients. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it when you use our website and services.

2. Data Retention

We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.

3. Cookies

We employ mandatory and usage-tracking cookies for site functionality and to analyze user behavior. You may adjust cookie preferences via your browser configuration.

4. Legal Basis

We handle personal information based on one or more of these valid grounds: fulfillment of contractual obligations, adherence to legal requirements, advancement of our business interests, or your explicit authorization.

5. Sharing and Disclosure

We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.

6. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.

7. Information We Collect

• Identity data - full name, birth date, state-issued ID documentation for account setup and KYC/AML verification.
• Contact data - email address, phone number, postal address.
• Financial data - payment details, transaction history, source-of-funds information.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.

9. Changes

This Policy may be modified at any time. The current version will remain accessible here with the revision date shown.

10. How We Use Your Data

• To authenticate individual identity and satisfy applicable regulatory requirements.
• To deliver, sustain and enhance our service offering and digital infrastructure.
• To handle monetary transactions and identify potentially fraudulent conduct.
• To communicate with you regarding your account, updates and support requests.
• To send marketing communications where you have consented (you may opt out at any time).

11. Security

We employ organizational, technological and environmental protections intended to safeguard personal information from unlawful access, exposure, modification or loss. No infrastructure offers complete security, and absolute protection cannot be assured.

12. Contact

Regarding privacy concerns or to exercise your information rights, please reach out to the Polar Gainode Data Protection office through our contact form.

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